Privacy Policy Statement


You can visit eclipse websites on the Internet without telling us who you are and without providing any information about yourself. Under certain circumstances, however, the operator may require certain information from you. In this section, we want to inform you about how we will use your information if you decide to provide us in different situations before you share them with us (especially name, contact information and information about your location). When you enter your contact information, you have the opportunity to tell us that you do not wish to be contacted through this information. We will respect such wishes. If you provide us with personal information about another person, such as your associate, we will assume that you have received consent to the disclosure of this information.

 

Rules of use of personal data

The paragraphs below describe how the operator may use your personal information and who it can share with. Depending on the type of eclipse websites you visit, one or more paragraphs may apply to you.

 

Order of products, registration or other services

If you require something from an eclipse website, such as registration for a member, service, etc., we will use the information you have provided to meet your request. In connection with the transaction, we may also contact you as a respondent in our customer satisfaction surveys or market research.

 

Use of contact information

The operator may use the information you provide to an operator on certain websites for marketing purposes. However, this information must not be used to send spam or other harassing messages or documents. For this reason, the operator will not, by default, provide third parties with e-mail contacts to their registered users unless you agree to them in advance.

 

Job opportunities

In connection with an inquiry or a job application, you can provide us with information about your person in the form of a CV. An operator may use this information within the network and related legal entities for consideration of the possibility of starting employment with you. We will store this information for future use, unless you disagree with it.

 

Additional alerts

In some cases, specific eclipse webpages may contain additional alerts that relate to their usage and methods of handling information and which may be covered by this website.

 

Collaboration with third parties

In some cases, the operator uses a vendor to collect, analyze, and further process information on his behalf. It is customary for an operator to require such suppliers to handle the information in a manner consistent with the operator's methods and strategies.

 

Cookies, Web Beacons, and more

We sometimes collect anonymous information from our site visitors to help us deliver better customer service. For example, we monitor domains from which people visit us, or we measure visitor activity on the eclipse websites. However, we act in such a way as to preserve the anonymity of the information thus obtained. Operators and companies working on their behalf can use this data to analyze trends and statistics to help us deliver better customer service. When collecting personal data in connection with a transaction, you can extract some information about the transaction in an anonymous format and combine it with other anonymous information. This information is used and analyzed only at the aggregate level and helps us to better understand trends and patterns of behavior. None of this information is explored on an individual level. If you do not want your transaction details to be used in this way, you can reject cookies. The anonymous information mentioned in the previous paragraphs is collected through various technologies, including a technology called "cookies". A cookie is a data element that a webpage can send to your browser. It can save the file on your computer as an anonymous flag that identifies your computer, but not you. Some eclipse sites use cookies sent to third-party operators or vendors, or other technologies to provide you with better services when returning to a website. You can set your browser to alert you to receive cookies, so you can decide if you want to accept them. You can also set it to not use cookies. In this case, however, some websites may not work properly. Some eclipse websites can also use technology called “Web beacon”, which is used to edit pages and provide better customer service. If a visitor enters this site, an anonymous visitor record is generated that we or our suppliers can then process. These "Web beacons" usually work in conjunction with cookies. If you do not want to associate your anonymous cookie information with your site visits, you can disable cookies in your browser. If you disable the use of cookies, Web beacon technology and other technologies will continue to track visitors to the site, but the generated records will not be able to link to other anonymous cookie information so they will be ignored. 

 

Online advertising 

The operator may use it himself or through third parties Interactive online advertising. In this case, eclipse or these third parties may collect and use visitor information to help us better understand which offers, promotions, and ad types are the most attractive for our users. The collected information is summarized, it is not possible to assign it to specific individuals. 

 

Providing confidential information in accordance with the law 

We ask that you respect the fact that in certain circumstances personal data may be subject to disclosure in accordance with the law. 

 

Links to web pages of other parties 

Eclipse websites may contain links to the websites of other parties. The eclipse network is not responsible for the privacy practices or the content of the other sites' websites. 

 

 

General Data Protection Policy (GDPR)

The security of your personal data is important to us. We are careful what happens to your data. Below we describe how we handle personal information in our company.

1. How can you contact us?

we are Eclipse Print a.s., ID: 26707039

you can write us an e-mail to: prague@eclipse-print.com

or sen dus a letter to: Pod Kapličkou 3149/18, 130 00 Praha 3

You may exercise all of your rights described below in the above contacts.

 

2. What information do we proces and why?

a. Identification information:

We need your basic identification data (first name and surename, in case of business also business name and company ID) and address data listed in the following section so that we can properly close and subsequently meet the agreements that you conclude with us and/or to complete your orders.

b. Address data:

We need your address information (street name and street number, city, postcode, state) so that our company or delivery company can deliver your ordered products to the correct address and also to provide you with a proper tax receipt.

c. Contact data:

We use your contact information (phone number and emails) to send you offer and to inform you about the order status or in case of complications or changes.

If you do not provide us with your identification, address, and contact information, we will not be able to process your orders.

d. Username and password (registration details):

If you register with us on our web, our system keeps the information you to be able to sign in to your account,  that is your username and password. Without this information, we would not be able to sign you in.

e. Number and kind of purchased goods and services (purchase information):

Once you buy products and/or services with us, we will keep also information about your order/job so that we can help you in case of claim. We also use this information for internal statistical purposes so that we can continue to improve our products and services.

f. Cookies:

In order to facilitate and make shopping on our website easier and at the same time to constantly improve our site, we also process cookies. Read more about cookies in another section of the Privacy Policy.

 

3. How do we further use your personal information if we have obtained your consent?

a. When you order with us, we will keep your email, so we can send you so-called business messages. These are the emails in which we will inform you about our news or events that we believe can be useful for you. In each email you will be able to cancel these subscriptions.

b. If you have given us permission to do so, we may keep your e-mail for purposes other than those mentioned above. For example, to send you information about our actions and goods that are not related to the goods and/or services you have already bought with us. Also based on your consent, we can keep your name and surename so that we can better deal with you and address you correctly.

You can withdraw any of your above mentioned consents at any time by writing an e-mail to prague@eclipse-print.com and specifying the extent to which you cancel your consent.

 

4. With whom do we share your personal information?

a. The information about your activity on our website is processed by Google, Inc., using the Google Analytics tool, which allows cookies (see above) to measure and evaluate the way we use our website.

b. We can pass on your identification, address, and contact information to individuals and companies who deliver our products or companies in the eclipse group that can participate in the production or shipping of our products and proviso of our services. These personal data are communicated only to the extent necessary for the production and/or delivery of your ordered goods and services.

 

5. How long do we keep your personal information?

a. Your purchase information and your identification, address and contact information are kept for an indefinite period or until you withdraw your consent.

b. In addition, the storage of certain documents containing personal data is subject to law requirements. For example, we need to keep tax documents for 10 years. We keep the accounting documents also for 10 years.

 

6. What are your rights in relation to your personal data?

a. The right to request access to your personal data – it means that you can ask us what personal data we keep about you and what happens with it during the time we keep them.

b. Right to correct the data – If your personal information is not up to date or is incorrect, you can request a correction.

c. Right to object – If you believe that we process personal data beyond our legitimate interest, you may object and we have to deal with it.

d. Right to be erased (the so-called right “to be forgotten”) – it means that at your request we have to erase all personal data we record about you. For example if you do not wish to be registered with us. However, there may be another reason that entitles us to store your personal information (e.g. the obligation under the Tax law, etc.) and in that case we cannot do the deletion.

e. Right to limit processing of personal information – in some cases we may keep personal information, but we must not use or process it. These are the following:

1. if you deny the accuracy of the data and we need to verify your message;

2. if your personal information is processed in an unauthorized manner, but you do not wish to delete it and request a restriction of processing instead of deletion;

3. if we no longer need your personal information, but you request that it is retained for your legal claims;

4. If you object to processing, during the period while we verify whether personal data will continue to be processed due to our important interest or whether will not be processed.

f. Right to data transferability – if you ask us to do so we will provide you with your personal information processed on the basis of the agreements we have with you with based on your consent and at the same time we process it in an automated way. We will provide such information in a commonly used, machine-readable format. Alternatively, we may pass this information to an administrator you specify if you agree with it.

g. Right to file a complaint – if you believe that we are in any way violating the rules governing the processing of personal data, you have the right to file a complaint with the Office for Personal Data Protection.

 

7. Is your personal data safe?

Of course! All your personal information is fully secured against misuse.

If you have any questions about our Privacy Policy, you can email us at prague@eclipse-print.com. We can occasionally update these terms, so we recommend that you look at this page from time to time.

 

 

Change notice 

The Privacy Policy Statement was last updated on 25 May, 2018.

 

Questions and comments

If you have any questions, comments, suggestions or comments about this statement, please contact us per e-mail or phone, which you will find in the Contact page of the websites.